Returns & Exchanges
At Misha Lakhani, we strive to ensure your complete satisfaction with our artisanal creations. If you are not entirely pleased with your purchase, we offer a seamless exchange process for unworn items in their original condition within 14 days of delivery.
Return Process
- 1.Initiate Request
Contact our dedicated customer care team via email or WhatsApp with your order number and reason for the exchange to receive authorization.
- 2.Prepare Package
Carefully pack the items in their original packaging, ensuring all designer tags, authenticity cards, and invoice slips are included and intact.
- 3.Dispatch Shipment
Send the parcel back to our flagship studio using a trackable courier service; please note that customers are responsible for return shipping costs.
- 4.Quality Inspection
Once received, our team will inspect the garment for quality assurance before issuing a store credit or processing your replacement item.
